Olympic Casino Group Baltija Apr 2017 - Nov 2017 8 months. Education Kauno Kolegija Kauno Kolegija. Sales Manager at CV Keskus. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.
- Olympic Entertainment Group AS with its subsidiaries (hereinafter the 'Group') is the leading provider of gaming services in the Baltic States (Estonia, Latvia and Lithuania), and operates casinos in Slovakia, Italy and Malta.
- Olympic Casino Narva Fama was opened in April 2013. This entertainment facility is located on one of the most popular streets in Narva in the Narva Fama shopping centre. We can offer an OlyBet sports betting area, open without registration for visitors of at least 18 years of age.
- Olympic Casino and Olympic Voodoo Casino Poker Club invites you to spend a pleasant evening with friends or colleagues behind Club Poker tables. Birthday Package. Celebrate your most important day of the year in Olympic Voodoo Casino with up to ten friends. The price of the package at Olympic Casino is €35.
Darbo pobūdis:
Incident management line are the people who are keeping an eye to make sure that all systems are constantly up and tech heart of our business is constantly beating with no pauses. If any incident is spotted, you will have to identify root cause and way of escalation to internal or external teams and proactively follow up until issue is resolved.
Responsibilities:
Responsibilities:
- Be single point of knowledge of all upcoming maintenances as well as ongoing and resolved incidents/malfunctions, including current status of every ticket.
- Monitor systems and network performance, follow up 1st line and backoffice escalations to detect incidents.
- Identify incidents root-cause (incl reviewing logs) and further path of escalation to dedicated teams both inhouse and external.
- Manage prioritisation of tickets and proactively follow up them until incident is successfully resolved, make sure that resolution is in line with internal SLAs. Escalate and raise awareness if resolution is going beyond SLAs.
- Create incident reports when resolved and provide management with weekly/monthly overviews to identify weak areas and prioritise areas of improvement.
- Operate within incident management software, manage incidents and maintenances dashboard
- Nice to have: tune up and maintain automated monitoring system
Reikalavimai:
- Must have experience in using Chrome DevTools
- Professional written and interpersonal communication skills
- Great problem solving skills
- Great sense of responsibility
- 1+ years of similar professional experience
- Knowledge of common information technologies and systems
Mes Jums siūlome:
Agile and fun team of professionals who goes the extra mile to secure the #1 position in the Baltics by always outperforming the competition in everything that we do. Plenty of employee benefits & perks, office in the centre of Vilnius and international team spirit is what is waiting for you.
Atlyginimas
UAB „OLYMPIC CASINO GROUP BALTIJA'
UAB Olympic Casino Group Baltija – tarptautinė organizacija, didžiausios rytų Europos pramogų kompanijos, „Olympic Entertainment Group' dalis. Tai prestižinė, 6 šalyse sėkmingai veikianti įmonė, kurios veiklos sritis apima: kazino, lažybos, lošimų automatų salonai, e-kazino, sporto barų veikla. Stipriausia įmonės pusė - nepriekaištingas aptarnavimas ir aukščiausio lygio pramogų suteikimas klientams - tai nuolatinio darbuotojų žinių atnaujinimo bei kvalifikacijos kėlimo rezultatas.
informacija apie UAB „OLYMPIC CASINO GROUP BALTIJA'
Incident management line are the people who are keeping an eye to make sure that all systems are constantly up and tech heart of our business is constantly beating with no pauses. If any incident is spotted, you will have to identify root cause and way of escalation to internal or external teams and proactively follow up until issue is resolved.
Responsibilities:
Responsibilities:
- Be single point of knowledge of all upcoming maintenances as well as ongoing and resolved incidents/malfunctions, including current status of every ticket.
- Monitor systems and network performance, follow up 1st line and backoffice escalations to detect incidents.
- Identify incidents root-cause (incl reviewing logs) and further path of escalation to dedicated teams both inhouse and external.
- Manage prioritisation of tickets and proactively follow up them until incident is successfully resolved, make sure that resolution is in line with internal SLAs. Escalate and raise awareness if resolution is going beyond SLAs.
- Create incident reports when resolved and provide management with weekly/monthly overviews to identify weak areas and prioritise areas of improvement.
- Operate within incident management software, manage incidents and maintenances dashboard
- Nice to have: tune up and maintain automated monitoring system
Reikalavimai:
- Must have experience in using Chrome DevTools
- Professional written and interpersonal communication skills
- Great problem solving skills
- Great sense of responsibility
- 1+ years of similar professional experience
- Knowledge of common information technologies and systems
Mes Jums siūlome:
Agile and fun team of professionals who goes the extra mile to secure the #1 position in the Baltics by always outperforming the competition in everything that we do. Plenty of employee benefits & perks, office in the centre of Vilnius and international team spirit is what is waiting for you.
Atlyginimas
UAB „OLYMPIC CASINO GROUP BALTIJA'
UAB Olympic Casino Group Baltija – tarptautinė organizacija, didžiausios rytų Europos pramogų kompanijos, „Olympic Entertainment Group' dalis. Tai prestižinė, 6 šalyse sėkmingai veikianti įmonė, kurios veiklos sritis apima: kazino, lažybos, lošimų automatų salonai, e-kazino, sporto barų veikla. Stipriausia įmonės pusė - nepriekaištingas aptarnavimas ir aukščiausio lygio pramogų suteikimas klientams - tai nuolatinio darbuotojų žinių atnaujinimo bei kvalifikacijos kėlimo rezultatas.
informacija apie UAB „OLYMPIC CASINO GROUP BALTIJA'Darbuotojų skaičius
Minu Cv Keskus
Pajamos 2019 m.
